Contact·One business hour
A real engineer, not a queue.
Whatever's broken or whatever you're building — write us, call, or send a form. We acknowledge within one business hour during ET working hours, and within four hours after that. The first reply comes from a senior engineer.
Direct lines
Pick the right inbox.
support@thebluevault.com
Existing retainer clients
projects@thebluevault.com
New work, scoping, RFPs
security@thebluevault.com
Active incidents · vuln disclosure
+1 (561) 555‑0100
Switchboard · 7am–7pm ET, M–F
After-hours emergency line is in your retainer welcome packet — published only to active clients to keep it from going to spam.
Existing retainer clients
projects@thebluevault.com
New work, scoping, RFPs
security@thebluevault.com
Active incidents · vuln disclosure
+1 (561) 555‑0100
Switchboard · 7am–7pm ET, M–F
After-hours emergency line is in your retainer welcome packet — published only to active clients to keep it from going to spam.
Visit
Or just come by.
Free coffee. We'll walk the floor. No deck.
THE BLUE VAULT
660 Glades Rd, Suite 240
Boca Raton, FL 33431
660 Glades Rd, Suite 240
Boca Raton, FL 33431
Park in the visitor row off Glades. Suite 240 is on the second floor — take the stairs by the lobby column or the elevator to the right of reception.
Reception desk is staffed 7am–6pm ET. After hours, ring the suite buzzer at the lobby kiosk and we'll come down.
Hours
- M–F ·7am – 7pm ET · Helpdesk + reception
- SAT ·10am – 4pm ET · Reduced staffing
- SUN ·On-call only · No reception
- 24×7 ·Retainer emergency line · always
We observe seven federal holidays. The emergency line is staffed every day of the year.